Rent safely,My home in protects your reservations.
Your reservations are protected
Nowadays, it is very common to reserve an accommodation through internet. However, there is no summer holiday without medias reporting about travelers and owners being abused: villas that do not exist, properties not matching their descriptions, accommodation rented twice for the same period, payment refusal, and many other cases damaging both tenants and owners.
Our first response was to build an environment made of trust around quality owners and concierges as well as respectful and loyal tenants. My home in team follows each booking enquiry. This creates an opportunity to exchange with our owners and tenants regularly and to answer their questions as well.
Beside, My home in Biarritz has set the appropriate tools allowing both parties to rent safely. As a matter of facts, whoever has bad intention is kept away. Those security mechanisms complete the trust environment, and the guarantees My home in has set, benefiting to both tenants and owners. Last but not least, since holidays are usually shared with family or friends, we give maximum flexibility and security when it comes to payment modes.
Tenants, the amounts you pay for your accommodation are released to the owner after you enter the property. Owners, we make sure to collect the entire rental price prior the tenant's arrival. Tenants and owners are jointly engaged and benefit from strong payment guarantees.
We have established an efficient payment model keeping away any person having bad intentions. This model is based on cross payments between tenants and owners.
Tenants, the amounts you pay stay on My home in escrow account and are released to the owner after you enter the property.
Owners, we have structured the tenant’s payment scheme in order for My home in to have in hands the full rental price 30 days prior arrival.
Only the bookings made less than 30 days prior arrival are paid in one installment by the tenant upon reservation. Our banking system gives us a direct and instant feedback on the transaction allowing us to address a payment issue if any.
Tenants, payments through My home in Biarritz while booking your holiday rental are made by credit/debit cards through our banking partner SOCIETE GENERALE. You benefit from the highest level of security for online payments.
In order to secure your payments, we have set a partnership with SOCIETE GENERALE bank. All the information you communicate while booking are managed by the bank only, insuring the highest level of datas protection.
A unique booking channel
In order to ensure full security, your reservations should only be made through your My home in account. Your account is personal and secured to avoid identity theft.
You can only book through My home in if you have an account. This account benefits from a secured mail box allowing reservation and protecting you from identity thief. In order to ensure your security, you should only proceed your reservation and payments through My home in booking channel.
Amex, Visa, Master Cards
Payments are made through a secured banking system accepting the main types of bank cards: Visa, Master Card, American Express. On top of My home in Biarritz guarantees, you benefit from the insurance attached to your own payment card.
You can process your reservation using the main credit/debit cards: VISA, MASTER CARD, AMERICAN EXPRESS. On top of the guarantees My home in proposes, you benefit from the ones of your card, if any.
If you do not have one of those cards, contact us. Payment by wire transfer is also possible.
Payment by wire transfer
My home in Biarritz allows payment by wire transfer. A secured alternative for those reluctant with online payments and a smart move to divide the rental amount among friends or families.
Upon request, you can pay by wire transfer. This is the ideal solution if you share your holiday with friends or other family members. This is also the perfect solution for whoever is not comfortable with online payments.
To proceed by wire transfer, contact us: firstname.lastname@example.org
You benefit from holiday bonds? Consult us. Despite the fact My home in Biarritz is a French holiday portal, we do accept a significant number of foreign holiday bonds.